Does your customer engagement model fit online sales meetings?
One of the biggest challenges in virtual meetings is keeping everyone’s attention and engagement. The sales reps need to master some essential ground rules in online meetings, from the technical facilitation until using different techniques of engagement. As online meetings are becoming the new norm, also after the Corona lockdown, you should rethink your customer engagement model to fit both face-to-face meetings and virtual meetings, to help your sales team become more sustainable and resistant, and better able to accommodate the everchanging sales situation and customer needs.