The content is not displayed correctly

If the content in your PDF files is not displayed correctly, here is what you should do.

Try the following:

1. Make sure that you have internet connection if the content in question is a video. To learn how you enrich your publications with YouTube videos, watch our video guide.

2. Take a look at our guidelines for creating and exporting PDF documents to check whether your publication fits the requirements.

3. Review the PDF files with your publisher.

If your content is still not displayed correctly, contact our support team at support@napp.dk or via the blue chat icon in the lower right corner of the screen.

Can't find the answers you need? Tell us about it